Rhythms NetConnections Tops DSL Performance Charts; Independent Survey of DSL Providers Rates Rhythms Best-in-Class
/FROM PR NEWSWIRE LOS ANGELES 213-626-5500/
TO BUSINESS AND TECHNOLOGY EDITORS:
Rhythms NetConnections Tops DSL Performance Charts;
Independent Survey of DSL Providers Rates Rhythms Best-in-Class
ENGLEWOOD, Colo., Nov. 20 /PRNewswire/ -- Rhythms NetConnections Inc.
(Nasdaq: RTHM), an international provider of broadband communication services,
today announced that in research by Atlantic-ACM Inc., a strategy consulting
firm, distributors ranked the company first among digital subscriber line
(DSL) providers. Noting Rhythms' exceptional ability to meet the demand for
DSL, Atlantic-ACM respondents recognized Rhythms as the industry leader in
cooperating with Independent Local Exchange Carriers to quickly and
efficiently deliver high-speed DSL services. Rhythms also garnered high
accolades in products and billing categories. The results of the report were
announced in the November issue of Phone+ Magazine.
"As the DSL industry moves into the majority adoption stage, a key success
factor is delivering a valuable service proposition," said Steve Stringer,
President and COO Rhythms. "This ranking reflects our constant commitment to
our customers and our dedication to delivering world-class DSL services so
that more and more people can capitalize on the vast benefits of broadband.
Rhythms' commitment to excellence is further demonstrated by our
implementation of Six Sigma quality processes throughout our organization."
"In this do-or-die market, what will really distinguish the top-notch DSL
providers from the rest of the pack is the extent to which they are able to
remain focused on the customer's needs. After careful consideration of the
critical systems and processes employed by DSL providers, research results
reveal that ISP customers ranked Rhythms above its competitors in many areas,"
said Nick Regas, Director of DSL Research for Atlantic-ACM.
Atlantic-ACM surveyed close to 100 ISPs to create a report card of the
five leading DSL providers. The study rates the top DSL providers in six
categories: provisioning, operations support services (OSS), network products,
pricing, and billing. Categories are ranked by importance, and because
provisioning and OSS are often the most critical and troublesome areas, they
top the list. Rhythms scored first in both of these categories and earned the
highest rating for overall performance.
About Rhythms
Rhythms NetConnections Inc. (Nasdaq: RTHM) provides DSL-based, broadband
communication services to businesses and consumers. Based in Englewood,
Colo., Rhythms currently serves 59 markets, covering 96 MSAs.
Telecommunications services for Rhythms are provided by Rhythms Links Inc., a
wholly owned subsidiary of Rhythms. For more information, call 1-800-RHYTHMS
(1-800-749-8467), or visit the company's Web site at www.rhythms.com.
This news release may contain forward-looking statements that involve
risks and uncertainties. Actual results may differ materially because of
various risks. These risks include risks associated with the demand and
competition for the services and products to be sold by Rhythms, the continued
availability of adequate financing to support our activities, the timing of
rollouts in additional regions, the number of potential customers who could
access such services, and our dependence on third parties for services such as
providing collocation and transmission facilities, providing marketing and
sales efforts, and supplying and installing equipment. For an expanded
discussion on these and additional risks associated with Rhythms' business,
please see the documents filed by Rhythms NetConnections Inc. with the U.S.
Securities and Exchange Commission.
SOURCE Rhythms NetConnections Inc.
/CONTACT: Chris Hardman of Rhythms Public Relations,
303-476-4259,chardman@rhythms.net/
/Web site: rhythms.com
Nov-20-2000 13:03 GMT
Symbols:
US;RTHM
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