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KOREA'S CYBERUMS SELECTS NATURAL MICROSYSTEMS FOR NEXT-GENERATION IP-BASED UNIFIED COMMUNICATIONS SYSTEM BUSINESS/TECHNOLOGY EDITORS FRAMINGHAM, MASS.--(BUSINESS WIRE)--NOV. 20, 2000-- DELIVERS
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FRAMINGHAM, Mass.--(BUSINESS WIRE)--Nov. 20, 2000--
Delivers Integrated, Customizable Unified Messaging, VoIP Gateway
and PBX Capabilities for Highly Efficient Business Communications
Natural MicroSystems (NASDAQ: NMSS.O), the technology leader
enabling a new era of communications, today announced that CyberUMS, a
provider of unified messaging services in Korea, is developing its
next-generation unified messaging system--the HCI UMS(TM)--using NMS'
Alliance Generation(R), Convergence Generation(TM) and CX Series(TM)
IP telephony interface platforms.
CyberUMS' HCI UMS is a low-cost, highly efficient unified
messaging system offering small to medium-sized businesses an
intelligent call and Web mail solution, along with a range of features
and options for customized unified messaging services, via a single
Internet-based interface. Service providers and ISPs that deploy the
HCI UMS can support companies ranging in size from 100 to 1000
employees, to provide business users with a single mailbox for
managing voicemail and messaging, e-mail and fax messaging. The system
also offers text-to-speech (TTS) capabilities with support for diverse
communication devices such as PCs, pagers, telephones, mobile phones
and fax machines, and can be customized with different combinations of
options--allowing carriers to tailor services for varying market
segments or specific business requirements.
Increased use of mobile telecom services is seen as a potent
catalyst for growth of unified messaging worldwide, and penetration of
mobile services has already reached a high level in Korea. Unified
messaging presents service providers with an opportunity to offer
truly differentiated value-added offerings that will appeal to a wide
range of customers, including businesses, small office/home office
(SOHO) customers, frequent travelers and mobile workers. The industry
analyst firm Ovum Ltd., forecasts that the global unified messaging
market will increase from $272 million in 1999 to $31 billion by 2006,
with continued rapid growth well beyond 2006.
"In today's fast-paced business world, staying ahead of the
competition means staying in touch with employees and co-workers at
any and every moment," said Mr. Kang, President of CyberUMS. "Thanks
to NMS' products, CyberUMS can offer the carrier-grade reliability and
support for a wide range of call-processing capabilities across
multiple kinds of telephone and data networks, while giving companies
the flexibility to customize new services specifically for their
customer base and target audience."
CyberUMS has chosen to deploy NMS' technologies in a way that
supports extraordinary versatility for the HCI UMS. Besides gaining
flexible unified messaging and voice-over-IP (VoIP) capabilities,
CyberUMS is using NMS' technology to supply PBX functionality within a
single, integrated solution. This affords companies the additional
option of using a flexible software-based alternative to replace
switching functions now performed by existing PBX systems or key
telephone systems (KTS).
NMS' field-proven IP telephony interface products were selected
for deployment within the HCI UMS for the flexibility, scalability and
carrier-grade reliability they provide for VoIP as well as interactive
voice response (IVR), Web server, mail server, TTS and conferencing
capabilities. The CyberUMS system allows company's internal telephone
users to place and receive IP-routed calls using standard telephones.
The HCI UMS offers robust IP-based PBX capabilities that connect
multiple business locations and remote offices via a cost-effective
Internet interface for maximum flexibility and user convenience.
"Unified messaging presents an exciting opportunity for service
providers to deliver exactly what business customers and consumers
want: consolidation and simplification for all their communications,"
said Brian Demers, vice president and general manager of New Network
Services, Natural MicroSystems. "NMS is pleased to partner with
CyberUMS by providing carrier-grade products that service providers
can rely on to leverage new business opportunities, such as delivering
premium enhanced services that increase revenue per subscriber."
About CyberUMS Co., Ltd.
CyberUMS is a leading provider of computer-based
telecommunications and networking solutions based in Seoul, Korea. In
addition to unified messaging, CyberUMS is an innovator in VoIP,
computer telephony integration (CTI) and IP-based PBX systems. For
more information about CyberUMS, visit
cyberums.co.kr.
About Natural MicroSystems
Natural MicroSystems (NASDAQ: NMSS.O) is the technology leader
making it possible for the world's top networking and communication
equipment suppliers to create and accelerate communications
infrastructure and services. The Framingham, MA company designs,
develops and supplies network-quality hardware and software components
and provides design and customization services that are enabling a new
era of communications.
Deployed in more than 65 countries, NMS' products and technologies
are at the foundation of today's high-value communications systems,
including network-based enhanced service platforms, media and access
gateways, media servers, voice portals, web-enabled call centers,
unified messaging platforms and wireless networks. NMS has a long
history of technology innovations that advance the rapid growth of the
communications industry worldwide, including breakthroughs such as the
first complete open IP gateway, the first complete open packet media
server and leadership in bringing open, scalable CompactPCI to the
telecommunications industry. More information about NMS is available
at nmss.com.
Natural MicroSystems, CX Series and Convergence Generation are
trademarks of Natural MicroSystems Corporation. Alliance Generation is
a registered trademark of Natural MicroSystems Corporation. HCI UMS is
a trademarkof CyberUMS. All other product or corporate references are
trademarks or registered trademarks of their respective companies.
--30--af/bos*
CONTACT: Natural MicroSystems
Catherine O'Donnell
508-271-1446
Catherine.o'donnell@nmss.com
or
CHEN PR, Inc.
Becky Ayers
781-466-8282
bayers@chenpr.com
KEYWORD: MASSACHUSETTS INTERNATIONAL ASIA PACIFIC
INDUSTRY KEYWORD: COMPUTERS/ELECTRONICS HARDWARE INTERNET
NETWORKING SOFTWARE
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