More big news from Zitel:
FREMONT, Calif., May 28 /PRNewswire/ -- Zitel Corporation , a leading manufacturer of high-performance, enterprise-class storage subsystems, performance & modeling software, and reseller of MatriDigm Corporation's Year 2000 compliance services, today announced its enhanced commitment in providing the highest levels of customer support and achieving superior customer satisfaction by launching its new web site, located at zitel.com.
"The objective in launching this new site is to achieve the highest levels of customer support and satisfaction," said Jim Hogan, Vice President of Worldwide Sales and Marketing for Zitel. "The Web gives us a mechanism for allowing our customer access to corporate, product, and technical information at any hour, which is particularly important for our large international customer base. It also enables customers to electronically transfer technical data to our world-class customer support team."
In addition to providing corporate and financial information as well as information about Zitel's products from its three divisions (Storage Systems,
Year 2000 Services and Performance Measurement and Modeling Software), Zitel's new web site offers a customer service section that includes technical tips, commonly asked questions, configuration and tuning guidelines, and numerous downloadable documents. On-line documentation, software patches and updates, and assorted help features will be available by the end of June.
Sam Tseng of Peace Systems Integration Co., Ltd., a Value Added Reseller of Zitel products in Asia Pacific commented, "Sometimes being half way around the world makes it difficult to get timely information from our manufacturers. Zitel's new web site enables us to share data and information more simply and accurately."
The site was developed by a team of internal employees and Mindshare Design, an organization which provides complete web design solutions.
Zitel Corporation specializes in the design, manufacture and marketing of high-performance, mission-critical storage subsystems for enterprise-wide applications which include relational database, batch and on-line transaction processing, and the rapidly growing requirements of collaborative data. The Company also develops and markets its Value Analysis Modeling (VAM) family of single, and multi-system performance measurement and modeling software used on a variety of UNIX and proprietary platforms to measure the performance of client/server environments. The Company's Solution Services Division is a certified reseller of MatriDigm Corporation's Year 2000 compliance services. Zitel products are offered through systems integrators, value added resellers and distributors, OEMs and directly to end users. The Company is headquartered at 47211 Bayside Parkway, Fremont, CA 94538. Telephone: 510-440-9600 or 800-622-5020. FAX: 510-440-9666. For information on Zitel's Year 2000 compliance services call 888-FIND-FIX. zitel.com. SOURCE Zitel Corp.
|
