Hi, justone - 'Hopefully, packet based voice will be more like the telephone network than the internet.'
Yes, exactly. The problem (or one of the problems, it seems to me) seems to be the difficulty of doing field work on the network without bringing the affected area down completely.
In most of the cases that I cited, where I had service interruptions, inquiries revealed that service work was being performed: it was never possible to find out what the nature of that work might be, either with DSL or cable. The distinction, as previously noted, was that my DSL line always offered phone service, regardless of whether the high-speed internet connection worked. If I recall DSL properly, that would make sense, because of the two-tiered way DSL works.
In a general sense, I get the feeling that providers feel no obligation to maintain a service level, absent regulatory requirements. Cost is a disincentive to redundancy or parallelism that would maintain throughput, while isolating and allowing upgrades/repairs.
Regards,
Jim |
