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Pastimes : Computer Learning
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To: mr.mark who wrote (13820)12/8/2000 12:11:02 PM
From: AugustWest  Read Replies (1) of 110652
 
mark, that was my expericece. I am not over exaggerating the situation.

You'll understand it is a difficult thing to expect a consumer to call back if their first experience was such as mine. I looked for my first post on the subject if you care to read it(warning, message contains some graphic language)http://www.siliconinvestor.com/readmsg.aspx?msgid=14103853&s=dell

BTW, if this says much about their product, even with my cust support woes, I still bought another dell. We have three dells(including my notebook) and one gateway in our home.

P.S> I also want to add, that while I may have a violent streak in me<G>, it is a very, very rare occasion that I flame on a cust support/represenitive person. I do realize they are doing their job, and what I may encounter on the way to them is not by their doing.

And I certinly do not wish to anger folks on this thread as you guys have been very helpful to me in the past. Okay:)
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