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Non-Tech : IQ Suite - www.iqc.com

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To: Joseph J. Valenzuela who started this subject	12/12/2000 6:36:07 PM
From: worldcup1998	of 79

The old IQC was great, but I suggest finding another TA software package due to the many problems associated with graphics, remembering your list of stocks in the "favorites" folder and connecting to their servers. The new (4.0) version is full of bugs and their customer service reps didn't even bother contacting a 2 year+ subscriber to see if they could resolve my problems (see below): Date: Tue, 12 Dec 2000 14:48:07 -0800 From: support@iqc.com \| Block address Subject: RE:Cancel my subscription [#36378] To: xxxx Add Addresses Hello, Thank you for writing. We're sorry to hear that our program no longer fits your needs. Your account is scheduled to be canceled at the end of the month. Please feel free to use the service until then. Thank you for contacting our customer service group. Please let us know if there is anything we can do to help you in the future. Annabelle Look ma -- no wires! Silicon Investor for Palm VII is available now! Rated 5 stars by Palm.net, you can get participate on the message boards, view portfolios, breaking news and more! siliconinvestor.com --Original Message-- !!!!! IQ CHART SUBSCRIPTION CANCELLATION !!!!! Name: xxxx Username: xxxx E-mail: xxxx Alternative E-mail: (None) REASON FOR CANCELLATION: I've only been able to log in less than 50% of the time ever since you upgraded to the lastest version. I also had graphic problems on all your IQC versions since I started my membership. It has been very difficult to reach a customer service representative ever since you moved away from Southern CA, thus I am writing via e-mail to cancel my subscription.

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