Can't Drive 55: IBM Global Services Goes to 56-kbps With x2 by Glenn McDonald, PC World
May 29, 1997 IBM Global Services, one of the largest business ISPs in the game, announced today that it would implement U.S. Robotics' x2 technology for 56-kbps modems at more than 500 U.S. network access points.
This comes on the heels of an announcement yesterday from USR that all x2 products--both on the consumer side and on the server side--will be upgraded free to the 56-kbps modem standard expected to be adopted in 1998.
USR's x2 technology has been in a protracted war with the K56flex protocol from Rockwell and Lucent. The two standards are not interoperable, meaning that a 56-kbps x2 modem can't talk to a 56-kbps K56flex modem. Consumer modem makers and ISPs have been taking sides in the standoff, leaving consumers confused as to when and if to buy a 56-kbps modem. The final 56K protocol isn't expected from the International Telecommunications Union until sometime next year.
Lisa Pelgrim, an analyst for industry research firm Dataquest, recommended paying attention to the upgrade path of your modem. "Know your vendor's upgrade policy, and make sure it's free. That's important."
With USR promising free software upgrades--meaning you can simply download the new standard from the Internet--the company seems to be in a strong position. Almost all 56-kbps modems will be upgradable via software, but not all upgrades will be free.
"USR is definitely ahead in the game," Pelgrim said. "They've had much more aggressive marketing and this announcement shows USR can still attract and partner with new ISPs."
IBM said the implementation of x2 was accomplished in 30 days in North America due to Global Services' local interface gateway infrastructure, which allows higher access speeds with a simple software upgrade. That same infrastructure suggests an equally speedy shift to the new standard coming next year.
The bottom line: If you want 56-kbps access, check with your ISP to see which standard, x2 or K56flex, it supports. Many support both, and some--like AT&T's WorldNet service, the largest Internet service provider in the country--don't plan to support 56-kbps connections at all until a standard is resolved.
Then make sure you're getting a software-upgradable modem and a good deal on the upgrade. Free is about the best deal around, and you can expect plenty of modem manufacturers to match USR's free upgrade policy. |