"Wednesday December 20, 2:59 pm Eastern Time
Press Release
Interactive Telesis Provides Interactive Voice Response and Call Center Solution to Verizon
SAN DIEGO--(BUSINESS WIRE)--Dec. 20, 2000--Interactive Telesis(TM) Inc. (OTCBB:TSIS - news) a premier provider of interactive voice response (IVR) and speech-enabled hosting services, Wednesday announced that it has provided professional application and program design services to Verizon to provide an end to end solution for customer Primary Interexchange Carrier (PIC) change for the Verizon Consumer Markets campaign.
Interactive Telesis partnered with Technion Communications Corp. on the Verizon project. Technion, a call center solutions provider, is managing the inbound customer inquiries.
``Together with Technion, we were able to quickly provide a sophisticated IVR Call Center solution for Verizon,'' said Karena Kelley, director of product development for Interactive Telesis. ``Technion has impressive call center capabilities -- we knew they would be able to deliver on Verizon's requirements.''
``We have worked with Interactive Telesis on a number of projects,'' said Kathy Bilbao, specialist, Verizon. ``Interactive Telesis and Technion have delivered on time and on budget.''
About Verizon
Verizon Communications Inc. (NYSE:VZ - news), formed by the merger of Bell Atlantic and GTE, is one of the world's leading providers of communications services. Verizon companies are the largest providers of wireline and wireless communications in the United States, with more than 101 million access line equivalents and more than 26 million wireless customers. A Fortune 10 company with more than 260,000 employees and approximately $60 billion in 1999 revenues, Verizon's global presence extends to 40 countries in the Americas, Europe, Asia and the Pacific. For more information on Verizon, visit www.verizon.com.
About Technion
Founded in 1994, the vision of Technion is to provide database driven outbound/inbound telemarketing services that leverage the power of database marketing with the efficiency of using outbound/inbound telemarketing as a sales channel. For more information on Technion, visit www.technion.com.
About Interactive Telesis
Interactive Telesis specializes in interactive voice response (IVR) services and deployment of automated speech recognition (ASR) technologies. Interactive Telesis presents a very compelling offering for companies wishing to leverage the benefits of speech recognition without the high cost of ownership, capital outlay and internal IT staff requirements. Clients include industry leaders such as Excite@Home, Global Crossing, Jambatalk, Lucent, MCI Worldcom, Nike, Sprint, Verizon, Yahoo! and others.
Interactive Telesis has headquarters in San Diego. For additional information, visit www.interactivetelesis.com.
Interactive Telesis is a trademark of Interactive Telesis Inc. All other trademarks are properties of their respective owners.
Forward-Looking Statement Disclaimer
Some of the statements made in this press release discuss future events and developments, including our future business strategy and our ability to generate revenue, income and cash flow, and should be considered forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. You can generally identify these ``forward-looking'' statements by words such as ``expect,'' ``anticipate,'' ``believe,'' ``estimate,'' ``intend,'' ``plan,'' and similar expressions. These statements involve a high degree of risk and uncertainty that exist in the company's operations and business environment and are subject to change based on various factors that could cause actual company results, performance, plans, goals and objectives to differ materially from those contemplated or implied in these forward-looking statements. Actual results may be different from anticipated results for a number of reasons, including the company's new and uncertain business model, uncertainty regarding acceptance of the company's products and services and the company's limited operating history.
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Contact:
Interactive Telesis Inc.
Elizabeth Myers (media), 800/995-5798"
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