"We'll be ready when the wireless pipes are ready," Yankowski said...
Palm to beam Visa charges January 07, 2001 09:08 AM PT by Matt Berger
LAS VEGAS -- If you own a Palm, buying via credit card is about to get easier.
This newest application of the Palm (PALM) introduced Saturday at the Consumer Electronics Show, will allow users to make a Visa credit card purchase by beaming account information from a Palm handheld to a credit card terminal.
The process, which enables a secure point-of-sale transaction to occur just as if a credit or debit card had been swiped by hand, can be made at any retailer that attaches a small, infrared device onto its credit card terminal.
While the concept has been discussed by several companies in the past with little success, Palm has recruited the help of financial giant Visa International, a frontrunner in the development of secure digital credit card transactions, to help convince retailers to join the initiative.
"I think it's realistic. It's just a question of merchandising it," said Palm CEO Carl Yankowski, who unveiled the Palm electronic transaction during his keynote speech at CES. "It will start with a lunatic fringe, like most technology inventions, and I think it will take off from there."
Beam it up
Yankowski demonstrated the application Saturday, buying $2,000 worth of electronics products in about 30 seconds.
After downloading his Visa personal account information into his Palm OS, Yankowski was able to access his card by entering a password. When the sale was rung up, he sent an infrared signal of encrypted data from his Palm to a credit card terminal.
At that point, "the backend processing doesn't change," said Sue Gordon-Lathrop, vice president of Visa International. It does, however, allow a user to keep an accurate accounting record of credit card purchases in the Palm.
For the process to work, the terminal must be outfitted with a cheap piece of hardware developed by manufacturers Ingenico and VeriFone, a division of Hewlett-Packard (HWP), both partners in Saturday's announcement.
The next step for Palm's proposed e-wallet, Yankowski said, is to get personalized coupons and automatic prompts on the Palm, as well as embed a driver's license, passports and other personal identification documents into the device.
"Eventually the Palm can replace everything that's in my wallet," he said.
Palm's mobile e-commerce system will be up and running for the next holiday season, Yankowski said.
Good ol' PC bashing
The demonstration was all part of Palm's mission to convert PC users into handheld users. If anything is apparent at the massive display of electronics and computing devices at CES, the PC's days are numbered. Which is why Yankowski spent the entirety of his presentation pumping up Palm's concept of mobile computing.
"I'm not here to bash PCs," Yankowski said. But he spared no effort to point out the successes of his company's devices over PCs, which he called slow and lumbering.
Even Intel (INTC) President and CEO Craig Barrett, speaking to a group of journalists from his company's booth at CES Saturday, a day after delivering his own keynote, was surprisingly short on PC news.
Although Barrett noted that "the microprocessor and PC architecture is still our core business," he was surrounded by Intel's new expanded line of non-PC devices, including digital entertainment centers, MP3 players, Web tablets, in-car computers and microchip-powered gadgets.
Barrett said all of those products will create new uses for a PC that he says will eventually reinvigorate sales.
"We've seen a momentary leveling of PC sales," Barrett said. "But the PC has become a digital brain. We're really talking about expanding the reach of the PC."
Meanwhile, Palm says it has sold nearly 10 million of its PDAs in a relatively young handheld market. The device has become a popular device among the tech-savvy population. It is also now used in classrooms, by healthcare patients and on a number of Navy aircraft carriers.
Palm's operating system has also become the staple for mobile computing by companies including IBM (IBM), Motorola (MOT) and its newest licensee GPS developer Garmin (GRMN), which will use the platform to create handheld GPS devices.
"Overall it isn't totally happening yet," Yankowski admitted.
Palm's dealmaking
Yankowski also alluded to a number of recent announcements by the company, including its deal announced last week with Sprint (FON) to offer a co-branded wireless Internet service.
He also plugged Palm's new portal, MyPalm.com, which can be configured on the Internet and accessed via a handheld device. The company developed that service on its own, similar to wireless-accessible portals created by independent developers including closely held Clickmarks and AvantGo (AVGO).
Palm's partners in that venture include America Online (AOL), Yahoo (YHOO), At Home (ATHM), among others. The co-branded MyPalm portal will enable PDAs users to make e-commerce transactions, use email and instant messenger as well as browse any corner of the Web.
Palm is also planning to announce in the next few months its new line of smart phones as well as the Palm OS 4.0. Yankowski said consumers can also expect a not-too-distant release of Palm OS 5.0, which will enable voice, multimedia and a number of wireless standards including 3G.
"We'll be ready when the wireless pipes are ready," Yankowski said.
upside.com |