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Non-Tech : Quote.com QCharts

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To: paulr1 who wrote (11688)1/15/2001 5:30:21 PM
From: steve kennedy  Read Replies (2) of 17977
 
Hey Paul,

I just went to the Quote.com website to check my account:

#1 -- I did NOT have to log in, I was ALREADY logged in from the last time which was well OVER a month ago
#2 -- My full credit card number was STILL available for anyone to see
#3 -- there is no way to change the email address
#4 -- there is no way to change the password
#5 -- there is no way to view account options
#6 -- there is no billing summary

Is this the best you guys can do?

All of these features were available under the old format so why did you "upgrade" to something so obviously inferior? HOW LONG HAVE YOU BEEN DOING THIS UPGRADE? Any time frame on when you expect to get it right and make our accounts secure again?

Steve
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