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Non-Tech : Interactive Brokers / Timberhill

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To: RockyBalboa who wrote (1012)1/21/2001 9:12:17 PM
From: Mama Bear  Read Replies (1) of 9012
 
I am really sorry that no one has had a definitive answer to your question regarding preferreds as I was wondering myself. You can find most preferred symbols by going to the front page, clicking 'products' under 'open an account', then scrolling down to 'US equities that are available to borrow'. I think they are all listed under P as well as the first letter of the root symbol. The trouble with this is the equity must be available to borrow in order to make it to the list. I don't see EUN/WS on the list, but this may be because IB hasn't added the symbol to their trading list yet. It seems they are slow to add new equities to the system. For instance, it seems that CIO is still not recognized as an allowable symbol despite the stock being on the Amex for over a month. Perhaps folks need to call the help desk and tell them they want to trade a symbol before it gets added. Definitely a weakness in the system.

Concerning breaking trades, I think perhaps you got Dateked when the phone rep told you it wasn't possible. IB has broken one of my trades, and believe it or not they initiated the dialogue by calling me. So far my experience is not one of their call centers being staffed with phone monkeys as are so many other brokers.

Regards,

Barb
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