TD Waterhouse service - appalling Message Board

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Non-Tech : TD Waterhouse service - appalling

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To: Condor who started this subject	1/23/2001 12:00:52 AM
From: contquistodor	Read Replies (2) of 595

Here is the response to my email from Waterhouse about todays problems. Thank you for your e-mail. Please accept our apologies for the inconvenience you are experiencing. We are currently experiencing sporadic technical difficulties with tdwaterhouse.com. Our Web development team is currently working to rectify this problem. We are confident that this situation will be resolved shortly. Please note, if you are experiencing difficulties placing a trade due to tdwaterhouse.com technical issues, you may contact a TD Waterhouse representative at the phone number provided below to place the trade. We will be happy to honor the online rate. I have also included below some information that should make your future experiences with tdwaterhouse.com more enjoyable. We strongly recommend that you do not bookmark the account login page. The term "bookmark" is also referred to as a "favorite place." When the account login screen is bookmarked, you are then assigned a specific server for tdwaterhouse.com access. If that server is running slowly or unavailable due to maintenance, you may experience difficulty accessing your account. Please access your account from our home page: tdwaterhouse.com

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