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Technology Stocks : FirstWave Technologies (FSTW)

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To: Mike M who wrote (2355)1/23/2001 10:27:02 AM
From: Bob Trocchi  Read Replies (1) of 9677
 
Mike M...

I just read the announcement from CISCO relative to their entry into the eCRM business.

>>Cisco Systems Introduces New Cisco Powered Network Contact Center Services Designation<<

biz.yahoo.com

And a "snippert" from the press release...

>>With the new Cisco Powered Network Contact Center Services designation, eCRM service providers, ASPs and outsourcers can now differentiate their value-added hosted customer contact service offerings delivered on an end-to-end Cisco software and hardware infrastructure. The designation furthers Cisco's ongoing efforts to empower its ecosystem of eCRM service providers, ASPs and outsourcers to leverage the Cisco customer contact software platform to deliver quality services to end-users. <<

Now if I were an ASP, why wouldn't I prefer to offer CISCO offering rather than FSTW's. Just wondering and maybe someone out there will have a great response.

Cheers

Bob T.
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