Anytime El. BTW, nothing of consequence in Barron's .
Sure looks like the message is getting across. -- Saturday | January 27, 2001
Compaq will focus on servers
Company to challenge IBM, Sun and EMC
01/27/2001
By Leah Beth Ward / The Dallas Morning News
HOUSTON – Now that Compaq Computer Corp. has restored profitability to its commercial personal computing business, the Houston company is training its sights on markets dominated by some venerable industry leaders: IBM Corp., Sun Microsystems Inc. and EMC Corp.
At an analysts' conference in its hometown, Compaq set out to reassure Wall Street that the world's No. 1 computer company has completed its restructuring and is now attacking higher payoff markets such as industry-standard servers, high-end servers and complex-storage products. Add software and professional services to that lineup, too, the company said.
"We've done everything we said we were going to do. The restructuring is over with," said chairman and chief executive Michael Capellas. "Now we are going after the hot spots."
Without losing his collegial tone, Mr. Capellas said the company is chasing Sun in standard servers; using its partnership with database leader Oracle Corp. to attack IBM in high-end servers; and deploying old-fashioned price cutting to compete with storage leader EMC, which is known for its fat profit margins.
Mr. Capellas did not leave one of his personal favorites out of the company's strategy: handheld devices that deliver Web content, such as the company's iPaq Pocket PC. Compaq executives believe that the device market will be bigger than the personal computer market by 2004.
All this from a company that still derives half its revenue from the personal computer.
"Can we talk about something else?" Mr. Capellas joked with reporters, after fielding a host of questions about how the company is doing against its most frequently mentioned competitor, Dell Computer Corp. of Round Rock, Texas.
"We need PCs, but they are not the exciting growth market," said Michael Winkler, Compaq's executive vice president for global business units.
Not all analysts are willing to bet that Compaq can sustain its PC business while growing in other areas of the information technology market. Compaq has been shifting its distribution system away from resellers and toward Dell's direct model for about three years. Dell makes money on its PCs; Compaq is barely above break-even.
"Half of Compaq's business contributes nothing to the bottom line," said Ashok Kumar, an analyst with U.S. Bancorp Piper Jaffray. "Compaq is still on the hard road to recovery."
Compaq – post-restructuring – sells about 40 percent of its PCs direct in the United States. The rest are sold through so-called value-added resellers, distributors who take a fee. The shift toward a direct model has helped Compaq reduce its inventory levels from four weeks to two weeks.
But clearly, servers and storage are on Compaq's mind these days. The company believes that corporate customers will not cut back on Internet infrastructure products because doing so would be a competitive mistake.
"Web infrastructure rollouts will be strong because the brick-and-mortar companies have no choice but to add storage," Mr. Capellas said, referring to the vast amounts of data that companies are accumulating about their customers and the need to put that information to use.
He said Compaq is going after the "underbelly" of the industry-standard server business of Sun, based in Palo Alto, Calif. It also will engineer and sell its way into so-called "business critical" servers, for customers whose businesses must run 24 hours a day, seven days a week, which is dominated by IBM, of Armonk, N.Y.
In storage, a market that follows servers, Compaq is up against EMC, of Hopkinton, Mass., which is known for its high-quality and high-priced products sold by a motivated sales force.
Peter Blackmore, Compaq's executive vice president of sales and services, said an EMC-type incentive has been offered to Compaq's sales force in an effort to compete head-on.
Also referring to EMC, Mr. Capellas said, "There are lots of opportunities to out-price here."
Mr. Capellas conceded that Compaq's consulting and professional services arm, Compaq Global Services – an outsourcing company that competes with the likes of Plano-based Electronic Data Systems Corp. – has a ways to go.
But he noted that the unit recently won some high-profile clients in Blue Cross Blue Shield, Whirlpool Corp. and DirecTV from Hughes Electronics Corp.
If it sounds strange to think of Compaq Global Services, with $7 million in sales, competing with EDS, which has about $28 billion in sales, Mr. Capellas said, he wants people to get used to it.
"We are absolutely committed to outsourcing," he said.
Separately on Friday, Compaq named Sanford Litvack, a former vice chairman of The Walt Disney Co., to its board of directors.
Compaq shares rose 10 cents Friday to $22.50 on the New York Stock Exchange. |