hi patricia
in addition to the microsoft troubleshooting article that was posted to you (which assumes, as do i, that you are running win98), you may wish to try these two items:
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Here's a work-around....
Create a new shortcut on the desktop, Name it "ExitWindows". Right click the icon, click on properties, and in the box named "Target" type the following line.
C:\WINDOWS\RUNDLL32.EXE user.exe,exitwindows
In the box "Start In", type C:\WINDOWS, then save it.
To exit, just double click the icon."
Also ....
Are you on a cable modem, network hub, or have a secondary Operating system? More likely your kernell32 file is corrupt. when was the last time you ran scanreg.exe if not sure, type scanreg in the RUN window of the 'start'.
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let us know if any of these suggestions have helped. or if you are NOT running win98.
good luck
:)
mark |
