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To: aldrums who wrote (15558)	1/29/2001 2:48:39 PM
From: mr.mark	Read Replies (2) of 110618

alex regarding, "when shutting down I am getting the following error" take a look at what appears to be a granddaddy of all shutdown problems site aumha.org specifically (though certainly not exclusively), check out the link for the ninth step.... ******************************** "Ninth Step: RULE OUT EMM386-RELATED MEMORY CONFLICTS (For Win95/98 only.) A memory conflict sometimes exists when Emm386.exe is not loaded from the CONFIG.SYS file. To test for this, launch SYSEDIT. Click the CONFIG.SYS window. In the CONFIG.SYS file, make sure the following lines exist in this order, at the very beginning of the file: DEVICE=C:\WINDOWS\HIMEM.SYS DEVICE=C:\WINDOWS\EMM386.EXE NOEMS X=A000-F7FF DOS=HIGH,UMB If you do not have a CONFIG.SYS file, create one with these three lines. Save the modified CONFIG.SYS and close SYSEDIT. Reboot, then test Windows shut down. If the system hangs, restore your CONFIG.SYS file to its original configuration. If it shuts down properly, see the following Microsoft Knowledge Base article: "Locating and Excluding RAM/ROM Addresses in the UMA" ******************************* :) mark

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