Compaq Service Deal Could Be Boon To
Solution Providers
Service partners will augment Cap Gemini Ernst & Young
relationship
By Craig Zarley, CRN
Houston
6:57 PM EST Mon., Jan. 29, 2001
Compaq says its expanded partnership with Cap Gemini
Ernst & Young will create new service opportunities for
the vendor's solution providers.
Under the expanded business partnership announced
Monday, Cap Gemini Ernst & Young and Compaq Global
Services will integrate, implement and support
Oracle-based solutions across Compaq's Windows 2000,
Tru64 Unix and OpenVMS operating environments,
focusing initially on CRM and e-procurement.
On a case-by-case basis, Compaq will use its authorized
service partners to augment services it provides to Cap
Gemini Ernst & Young, says Ashok Shah, Compaq Global
Service's vice president, Worldwide Focus Area for Zero
Latency Enterprise Solutions and EGovernment. "If a
customer has a trusted relationship with a Compaq
solution provider, then absolutely Compaq will totally
support that."
The deal with Cap Gemini Ernst & Young is a
strengthening of an existing relationship with the global
consulting firm and will likely be expanded in the future to
include other Oracle applications suites, Shah says. But he
says Compaq has no intention of buying a consulting firm
to bring technical consulting expertise in-house.
"We want to be able to integrate all products and technologies into multiple solutions for
our customers, but we want to do it with our partners," he says. "We don't want to do
everything on our own. As we have been aggressive with partnering on the product side,
you will see a similar approach on the services side." |
