patricia,
feedback, please, on whether or not you tried the posted workaround... #reply-15259518
(Create a new shortcut on the desktop, Name it "ExitWindows". Right click the icon, click on properties, and in the box named "Target" type the following line.
C:\WINDOWS\RUNDLL32.EXE user.exe,exitwindows
In the box "Start In", type C:\WINDOWS, then save it.
To exit, just double click the icon.)
next, having run scanreg and found all ok, i suggest that you try other win98 system tools to look for and repair corruption.
system tools.... if you haven't tried this already, follow this clickstream: start\programs\accessories\system tools\system info\on upper toolbar click 'tools'. from the drop down menu, try running a number of these tools, starting with 'system file checker'. proceed with other tools such as 'directx diagnostic', 'registry checker' and 'version conflict'. make note of 'system configuration utility' (scu) for next suggestion.
remove programs from start up.... (note: think realplayer here.) using scu, select the startup tab and study the items that are running on your system. uncheck items you don't want or need. we can provide more skinny on this for you if you are unclear on what is what in this scu area. keep in mind that this tool is a wonderful way to remove nearly all progs from startup, then systematically reinsert them into the mix. it is a time-consuming process, but you can often pinpoint a problem program using this 'reintroduction' method.
let us know.
good luck
:)
mark |