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To: Mike Buckley who wrote (11311)	2/15/2001 4:28:13 PM
From: Eric L	Read Replies (1) of 22706

Mike, << Any explanation? Is it the way the data happens to be routed from SI and Fool to the two different modems? >> Without thinking about it too much, and without diagnostics, ... sounds like the problem is with the cable provider acting as ISP (not the cable service itself). I peaked ahead and noticed that William gave you a link to VitalAgent from LU which is an indispensable (and free) diagnostic tool. I've been running it for about 9 months and before that ran its predecessor (NetMedic) for several years. You can trap data to upload to your ISP (or telco) to assist them in assisting you. - Eric -

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