Roger's 1998 Short Picks Message Board

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Strategies & Market Trends : Roger's 1998 Short Picks

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To: E Rosen who wrote (18635)	2/17/2001 10:36:07 PM
From: jkidmann	Read Replies (1) of 18691

Amazon. Ha, ha huh. I got an amazon.com gift certificate from a relative for christmas. I was unable to use it. Partially it was my fault, I got off the internet in the middle of the checkout process. Later I returned to redeem it again, but the attempt failed. I emailed the customer service a description of the checkout. They emailed me the same instructions to fix it three times, I had stressed that the methods hadn't worked before. I emailed a complaint full of anger and descriptions of a bad company, and going out of business. This method was as well unsuccessful. big word! I then made threat of a possible class action lawsuit. I was prepared with names. I have never had better service than immediatly after that email. That poor company is dying. Half the merchandise was out of stock. I will not miss them, in fact I will walk them out politely. Sit on it the day will come.

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