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To: Patrick Slevin who wrote (16437)	2/18/2001 10:59:05 AM
From: bosquedog	Read Replies (1) of 110653

support.microsoft.com Looking at a couple of the FAQ...it seems it would be important to know if this is connected to the USB, PS/2 port, or Serial Port. There seems to be several versions of this device...including wireless and optical. They also mention conficts with an internal pointing device using the same port. Just to start this step looked interesting: Press CTRL+ESC to open the Start menu. Use the ARROW keys to select Settings, and then press ENTER. Use the ARROW keys to select Control Panel, and then press ENTER. Use the ARROW keys to select System, and then press ENTER. Press CTRL+TAB to select the Device Manager tab. Press TAB twice to get to the device list (Computer should be selected). Use the DOWN ARROW key to select Mouse. If there is a PLUS SIGN (+) next to Mouse, press the RIGHT ARROW key to expand the Mouse branch. Check for the Microsoft Mouse With Wheel device. Then this link gives some ideas ....however, it is all on Windows95/98. You probably can determine the appropriate steps from this for Win2000. It also listed some programs that are known to cause conflicts with this mouse(Norton was not listed but then the list is just for Win95/98). support.microsoft.com Just in case you don't have the latest drivers or your drivers are corrupted: microsoft.com EDITED:Do you have the mousinfo tool installed? support.microsoft.com

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