| Nuance Adds Sanwa Bank's Tsubasa Securities as Customer; Japanese Brokerage Deploys Nuance's Speech Recognition Software 
 MENLO PARK, Calif.--(BUSINESS WIRE)--Feb. 19, 2001--Nuance (Nasdaq:NUAN), the leader in voice interface software, announced today that Tsubasa Securities, a member of the Sanwa Bank group, has selected Nuance speech recognition software and integrator Trans Cosmos to deliver a wide range of voice-enabled customer service applications.
 
 The first application provides Tsubasa Securities retail clients with the ability to efficiently and quickly access important stock market data through natural voice-driven commands over the telephone. Nuance was selected by Tsubasa for the high accuracy, reliability and scalability of its Japanese language offering, and the company's experience in the financial services and Asian markets.
 
 About Nuance
 
 Nuance develops, markets and supports voice interface software that makes the information and services of enterprises, telecommunications networks and the Internet accessible from any telephone. Every day, millions of people interact with Nuance systems at blue chip companies like BeVocal, Lycos, Merrill Lynch, Nomura Securities, Sprint PCS, and Tellme Networks. Nuance is also driving the creation of the Voice Web and delivering software for V-Commerce (voice-enabled e-commerce) services and applications. Nuance is headquartered in Menlo Park, Calif., with global sales offices and partners supporting solutions in multiple languages around the world. For more information about Nuance, visit www.nuance.com or call 1-888-NUANCE-8.
 
 CONTACT:
 
 Nuance
 
 Matt Keowen, 650/847-0000
 
 mkeowen@nuance.com
 
 or
 
 Benjamin Group/BSMG
 
 Angie Snyder, 415/352-2628 Ext. 603
 
 asnyder@bsmg.com
 
 KEYWORD: CALIFORNIA JAPAN INTERNATIONAL ASIA PACIFIC
 
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