Mobile Telecom Firms Question Benefits, Price of 3G Technology By DAVID PRINGLE and KEVIN J. DELANEY Staff Reporters of THE WALL STREET JOURNAL February 20, 2001
When French mobile phone operator Bouygues Telecom SA balked last month at the 4.95 billion euro (4.53 billion) cost of a third-generation license, it wasn't just a matter of price.
Already France's third-largest operator with five million subscribers, Bouygues now believes that for most mobile services, pumped-up versions of today's second-generation systems -- which can be rolled out for a fraction of 3G's cost -- are more than adequate. Third-generation technology, says company Chairman Martin Bouygues, "is no longer indispensable for mobile multimedia applications" ranging from live video to wireless Internet access.
He's not alone in his thinking. As mobile operators from across the world hold their big annual conference in Cannes this week, other industry experts are also questioning the tens of billions of dollars spent by mobile phone operators on 3G technology. Citing recent advances in data compression software and growing pessimism about the capabilities of 3G networks, they contend that 2G networks will be able to offer most key services at a fraction of 3G's cost.
"Eighty percent of all services people have been listing for 3G can be done with" upgraded 2G, says Fraser Curley, a Germany-based mobile phone specialist with U.S. consultancy Arthur D. Little.
Such sentiments mark a significant new phase in the debate over 3G, which is formally known in Europe as universal mobile telecommunications systems. Eyebrows were raised last year over the huge amounts coughed up for 3G licenses by the likes of Vodafone Group PLC -- nearly six billion pounds (9.49 billion euros or $5.79 billion) in Britain -- and Deutsche Telekom AG (8.5 billion euros in Germany), but doubts are now also being raised about the 3G technology itself. Such concerns will have particular resonance in the U.S., where most mobile operators are only now choosing their technology for the coming decade.
The European operators that have bought 3G licenses insist the quality of their services will be superior, and they express no regrets. They also point out that they needed the extra spectrum offered by 3G licenses, because 2G networks are becoming saturated. Most European governments licensed new mobile spectrum on the condition it be used in conjunction with 3G technology, but U.S. operators have no such constraints.
"The U.S. operators will roll out [new technologies] based on profits rather than licensing requirements," says Phil Kendall, a London-based analyst with U.S. research firm Strategy Analytics. "There's no way they will rush a rollout if it means losing money in the process."
So the U.S. operators will closely monitor a growing list of developments that have shed fresh doubts about 3G:
New compression software dramatically reduces the amount of network capacity needed to operate most wireless Internet services, so they can be run over souped-up 2G networks. British Telecommunications PLC, which last year bought a 3G license, is also deploying software that can boost the apparent speed of its 2G mobile system by a factor of five by filtering out unnecessary data, says Stuart Newstead, general manager of wireless data at BT's wireless unit. Today's 2G networks can be upgraded through new software and hardware to run at up to 180 kilobits per second, or about three times the speed of a dial-up Internet connection via a personal computer. Analysts say these upgrades cost about one-fifth the cost of building a 3G network. Constraints in handset design and network capacity will result, analysts say, in some 3G networks running at speeds well below their potential. Keith Woolcock, a London-based analyst with Nomura International PLC, says 3G networks might initially only carry data at speeds of 30 kilobits to 60 kilobits -- well below the hundreds of kilobits eventually promised by some operators. When European consumers were asked recently by research firm Jupiter what they wanted from the mobile Internet, e-mail access was the top choice by far. With a relatively low-cost upgrade, even today's 2G networks can handle most e-mail easily. Per Lindberg, an analyst with Dresdner Kleinwort Wasserstein in London, says that the wireless Internet service run over 2G by Japan's NTT DoCoMo "has been spectacularly successful at [a slow] 9.6 kilobits per second because it is very cheap, which will not be the case with 3G." In some public places, businesspeople may prefer to use short-range radio technology, which is far faster than 3G. Swedish operator Telia AB has installed high-speed wireless LAN, or local area networks, in more than 100 hotels, airports, train stations and the like, and is aiming to increase that number threefold by year's end. It's not clear exactly when inexpensive, lightweight handsets that can run on both today's 2G networks and 3G networks will be available. TTPCom Ltd., a U.K. handset technology company, maintains that such phones won't be available until the end of 2004. However, the world's largest phone maker, Nokia Corp., says it is confident that it will be shipping "millions" of 3G handsets toward the end of 2002. Having spent a total of 86 billion euros on 3G licenses in the United Kingdom and Germany alone, European operators don't readily admit to any doubts about 3G. Many remain confident that it will be worth the investment regardless of any technical glitches. Vivendi SA boss Jean-Marie Messier said recently, "Whether [3G] arrives six months before or six months after what equipment makers had predicted, we know the technology is good." Vivendi's mobile phone affiliate, SFR, has applied to the French government for a 3G license.
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Is the Technology Already Here?
In Bouygues Telecom's vision, people will be able to access high quality multimedia services, (top table), using networks that are already up and running (bottom table)
Evolution of Digital Compression
Technology progress reduces need for bandwidth, in Kb/s
1995 Today 2002 CD quality (sound) 256 60 4 Mobile telephone quality (video) - 64 20 Hand-held computers (video) - 100 30 Television quality (video) 6000 800 200
Mobile network bandwidth
Launch date Theoretical bandwidth (Kb/s)* Real-world bandwidth (Kb/s) GSM 1996 23 9 GPRS 2001 92 22 to 80 EDGE 2002 276 60 to 180 UMTS 2003 2000 44 to 384
*Kb/s: kilobits per second
Source: Bouygues Telecom
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Proponents of 3G claim that 2G services will be much lower quality than their 3G equivalents. "Can video be compressed down to [2G speeds of] between 20 and 40 kilobits per second? Yes, but it will look like a petrol station security camera," says Dougal Scott, senior manager at Spectrum Strategy Consultants, which advises mobile phone operators. Mr. Scott says that Bouygues will be able to compete at the low end of the market, with "young, fun-type services" such as basic video, but will lag behind in offering reliable business applications. "At some point they will find that the application and handset development is increasingly devoted to 3G, and their services become markedly inferior," he says. "It is not clear whether that will be three years, five years or eight years."
In any case, some of the biggest operators say the debate over technology is secondary to practical concerns over capacity. Third-generation licenses "will principally give us capacity in zones where we have saturated the frequency," says Jean-Francois Pontal, chief executive of France Telecom SA's Orange SA wireless unit. Similarly, executives at Vivendi say their existing network will be saturated in 2005 if they don't have access to the 3G spectrum.
But most European governments are extracting a heavy price, in addition to the license fee, for that spectrum. In Europe, 3G licenses typically insist that operators cover most of the country with 3G technology within a seven-year time limit. In a larger country, such as Germany, analysts believe that achieving that kind of coverage would cost an operator more than five billion euros. In the U.S., operators that purchase new frequency aren't expected to have any such geographic obligations, so they could limit 3G to populous and affluent areas.
For Mr. Lindberg, the London analyst, the U.S. approach makes much more sense. "European governments will have to rethink their license requirements," he says. "It is lunacy to build six 3G networks across Germany."
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