MUSE,
MICROMUSE: E*Trade selects Micromuse's Netcool suite Netcool/OMNIbus application provides complete network management for E*TRADE's operations command centres
Mar 06, 2001 (M2 PRESSWIRE via COMTEX) -- Micromuse Inc., the leading provider of realtime fault management and service assurance software, announced today that E*TRADE Group, Inc. has selected the Netcool suite as a key network operations manager for its core Operation Command Centres (OCC's) in Atlanta, GA and Rancho Cordova, CA. E*TRADE is a global leader in online personal financial services with branded Web sites around the world.
"E*TRADE is committed to giving our customers products that provide them with an ideal online experience and empower them to manage their financial futures," said Curt Smith, E*TRADE's vice president of Infrastructure Technology. "With its complete network management solution, the Netcool suite will help E*TRADE meet our customers' demands for anytime, anywhere trading."
E*TRADE selected Micromuse's flagship Netcool/OMNIbus application to provide realtime fault monitoring of its entire network infrastructure, as well as to help assure the availability and reliability of network-based customer services. In addition E*TRADE will utilise Netcool/Internet Service Monitors, a suite of 18 software monitors, to proactively test the availability and response times of customer-based Internet services and transactions.
Combined, the Netcool applications will help further strengthen E*TRADE's fault detection and service management capabilities with regards to infrastructure monitoring, as well as transaction monitoring and overall operations management. The enterprise management system will form the foundation for monitoring the expansive growth of E*TRADE's infrastructure and growing client base, the backbone of the company's global growth strategy.
"We are pleased that E*TRADE has selected the Netcool suite to help them meet the challenges of providing high-availability services as their network continues to expand" said Adrian Rowland, Micromuse's Director Internet Strategies. "The Netcool suite provides a scalable, out-of-the-box solution that is focused on maintaining performance, reliability and stability, while managing the ambitious growth of E*TRADE's infrastructure."
Verso Technologies, Inc., a leading full service provider (FSP) and Micromuse authorised reseller, is responsible for licensing the Netcool software to E*TRADE and will lead the integration of the Netcool suite, while providing network and managed service integration of the system, including comprehensive training, consultancy and support services.
About the Netcool Suite
Micromuse's Netcool software suite collects management data from more than 300 management environments and network devices, including voice, data and Internet. Fault data is rapidly processed and filtered by the Netcool ObjectServer an in-memory database. The Netcool suite helps operators to build views of service availability in realtime, helping them manage networks more efficiently. Because it is scalable and deploys rapidly, the Netcool suite helps service providers to expand their networks as their markets grow.
About E*TRADE
E*TRADE is a global leader in online personal financial services, offering value-added investing, banking and research features, premium customer service and a redundant, proprietary Stateless Architecture infrastructure. In addition to the U.S., E*TRADE presently serves customers in Australia, Canada, Denmark, Korea, Japan, New Zealand, Norway, South Africa, Sweden and the U.K. through branded web sites. E*TRADE Securities, Incorporated (Member NASD/SIPC) and its parent company, E*TRADE Group, Inc., have offices in Northern California and in other major business centres in the U.S. and worldwide.
About Verso Technologies
Since 1984, Verso Technologies, Inc. has been delivering best-of-breed software and services that ensure the reliability, scalability and availability of complex business environments.
Verso's solutions include enterprise management services, enterprise application integration and customer response services, each designed to integrate the people, processes and platforms that keep businesses operating efficiently and at peak performance. Based on each client's needs, our team of experts can plan, build and run infrastructure solutions that improve efficiency, speed and/or customer service capabilities. For more information on how Verso can accelerate your business, contact us at www.verso.com.
About Micromuse
Micromuse Inc. (Nasdaq: MUSE chart, msgs) is the leading provider of realtime fault management and service assurance software. Micromuse has recently been recognised in the Forbes 500, Bloomberg's Top 100 Stocks, the Barron's 500, Deloitte & Touche's Technology Fast 500 and the San Francisco Chronicle 500.
Micromuse customers include AT&T, BT, Cable & Wireless, Cellular One, Charles Schwab, Deutsche Telekom, Digex, EarthLink, GTE, ITC^DeltaCom, MCI Worldcom, NextLink, One2One, PSINet and a number of financial investment concerns. Headquarters are located at 139 Townsend Street, San Francisco, Calif. 94107.
The Web site is at www.micromuse.com.
Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Any forward-looking statements contained herein are based on current expectations, but are subject to a number of risks and uncertainties.
The factors that could cause actual future results to differ materially from the forward-looking statements include the following: fluctuations in customer demand, the Company's ability to manage its growth (including the ability to hire sufficient sales and technical personnel), the risks associated with the expansion of the Company's distribution channels, the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterises the Company's markets, the risks associated with competition, the risks associated with international sales as the Company expands its markets, and the ability of the Company to compete successfully in the future, as well as other risks identified in the Company's Securities and Exchange Commission Filings, including but not limited to those appearing under the caption "Risk Factors" in the Company's most recent Quarterly Reports on Form 10-Q and on Form 10-K on file with the Securities and Exchange Commission and available on the Company's Web site.
CONTACT: Natalie Bonney/Dan Warren, MAHSEER, for Micromuse Tel: +44 (0)20 7434 2000 x 2435 Fax: +44 (0)20 7534 3318 e-mail: natalie.bonney@mahseer.co.uk e-mail: dan.warren@mahseer.co.uk
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