SDLI - JDSU transition Message Board

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Technology Stocks : SDLI - JDSU transition

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To: Jack Hartmann who wrote (659)	3/10/2001 2:45:49 PM
From: Kenneth V. McNutt	Read Replies (1) of 3294

<< My relatives have @home and constantly complain about outages and poor customer service. >> Jack...I have @home here in MIchigan. When first installed several months ago I had those problems you alluded to but lately service has been excellent, only one short drop out several days ago and the speed has increased to the point a mega-byte per sec. is not unusual. When downloading megabyte files they just seem to speed by so fast I can't keep up with the visual display. I will admit I swore at them for a while but all is better now. I had 56k modem and DirectDuo dish prior to @home. DirectDuo was fast but but weather constantly knocked out reception so when @HOME became available I jumped at it. I also switched TV from Direct to Dish nertwork and have much better luck with it. So, in the last year I have tried them all except DSL which is not available to me because of distance from telephone switch station. I hope the problems in Illinois will be solved and your relatives will love @home as much as I. Ken PS Going to Manlius to see wifes relatives in 2 weeks. HUH? Where is Manlius? Near Princeton off I80. Now you know, or maybe you already did??

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