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Non-Tech : TD Waterhouse service - appalling
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To: anon who wrote (561)3/13/2001 7:12:12 PM
From: John Hunt  Read Replies (1) of 595
 
Not sure if this will help, but I was having problems timing out sometimes in as little as a minute or two.

I solved the problem by always opening a new browser window before signing on. It seems that they are getting the timing from the browser and if you have multiple windows open and then pick one that hasn't been used for a while, the timeout problem happens. (I think there is a delay, at least in Microsoft's browser, before the timing is reset)

Kinda dumb design, but that's Waterlogged.

:-))

John
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