How high will Microsoft fly? Message Board

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Technology Stocks : How high will Microsoft fly?

MSFT 478.52

-2.8%

Dec 10 3:59 PM EST

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To: Thunder who wrote (56894)	3/28/2001 12:11:20 PM
From: ericneu	Read Replies (2) of 74651

I think I understand some of this but, how much will be possible with this? For example, if a Win XP user has a problem with something in the box (whatever it may be in most part aside from h/w) - can it be fixed (not only identified) directly by a technician (or whomever permissibly allowed to by the owner) remotely, potentially automatically, without the owner having to apply any 'hands-on'? Any clarification, correction etc. appreciated. TIA --- Yes, that's exactly what it means. Here's a little more detail from microsoft.com : Remote Assistance Using Remote Assistance, you can turn over control of your computer to a friend or technician who can solve your technical problems—without visiting your home. Once you give permission, the other person can control your computer remotely, over a network. If you need help, you can ask a friend or expert via e-mail or instant messaging. Instructions on how to use Remote Assistance are automatically sent with the invitation, and you can limit the time in which your recipient may accept. For extra security, you can also set a password that the recipient must use to connect to your computer. - Eric

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