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To: Dustin who wrote (18328)	4/3/2001 11:57:35 PM
From: shadowman	Read Replies (1) of 110652

Matrox related but the info might help? The computer no longer shuts down properly with the card in the system while using Windows 98 SE. - Microsoft has acknowledged shutdown problems due to various problems and has provided an update patch. Please download the shutdown patch from microsoft's web site: microsoft.com If this patch doesn't help, here are a few other items to try: First thing to try will be to get the latest drivers and BIOS from our web site. If you are using Windows 98 you can try disabling Fast Shutdown. For this go to Start > Run, and type MSCONFIG. In the General tab, click on the Advanced button and put a check mark beside this option. Certain network cards will also create this sort of problem when using theircomplete set of drivers. Try using just the basic drivers from the manufacturer or remove the network card and see if the problem persists. Go into the bios of your motherboard and try different AGP aperture settings, starting from the lowest setting and moving up to the maximum setting that your system bios allows. (Please note that in some cases the TurboGL feature of our drivers may not function properly if the AGP aperture size is not set to 256 MB.) If you have Norton Anti-Virus installed, go to its Options > Auto Protect > Advanced > and uncheck "check floppies when rebooting the computer". Edit: also If your machine has multiple video cards from multiple vendors, and you wish to use the Multiple Monitor feature of Windows 98, all installed video drivers must be multi-monitor compatible. (Drivers for most Banshee cards, for example, aren't.) ATI's 5.2 and higher drivers are multi-monitor compatible. Check with your other card manufacturer's to determine what version of their drivers you need.

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