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To: Dustin who wrote (18328)	4/4/2001 12:49:36 AM
From: Nemer	Read Replies (1) of 110652

Dustin ... >>>>> I'm not great with the technical side of computers, so if you have any recommendations please make it simple ;-) ok ... let me review what you said so I understand it ... 1) >>>>>>everything worked fine FIRST time with the new card UNTIL shut down ....<<<<<<< I gather that the 3rd monitor was recognized, you put in the settings you wished, you used it and it worked with 3 just like it worked with 2 BUT when you shut down ... Windows "hung" and it was necessary to do a hard shut down ... then upon reboot Win gave you the lecture about shutting down correctly and checked for errors on the drives ////// 2) >>>>>>>removed the card, the computer was fine...for a couple weeks. <<<<<<< did you try any more than the first time before you pulled the new card? if yes, did the same thing happen? if no .... things DID work fine on 2 monitors for couple of weeks ////// 3) >>>>>> after more fiddling I am unable to shut down my computer at all <<<<<< whoops ....just WHAT kind of "fiddling" .... do the screens go "kinda bland and gray" upon attempting but failing to shut down and then you either cancel ... and the screens go back to normal .. or you do a hard shut down which brings up the lecture and the scan upon restarting ///// 4) >>>>> should turn off the plug and play for the new card <<<<< well, I don't think too much of that, but I guess it is possible .... 5) >>>>>> tried the MS patch and disabled the fast shutdown <<<<<< the patch had NO effect and you were unable to find the disconnect for fast shut down ... ok, now if what I'm understanding is what is happening on your end .... =========================== let me make some observations/reccomendations .... Dennis told you that when the patch is applied, the fast disconnect is no longer available ....... try swapping the two PCI cards ....first and see what happens .... pull the TNT2 and stick it in the slot where you have the ATI ...after you remove it of course ..... ggg and put the ATI in the slot that you had the TNT2 ... with all three monitors and vid cards installed === crank up the system and get things running .... Win should recognize that you have new hardware and install it for you .... make sure all three monitors are running and have desktop ability ... not just the black and white recog screen ... pull up control panel pull up system pull up device manager put a dot in the view devices by type there should be NO little yellow question marks ... everything should look nice and clean .. but tell us where and what anything says that doesn't look normal .... such as a little yellow mark, OR a red line through something ... put a dot in the view devices by connection ... and tell us if anything looks amiss .... close out the screen .. and then ====> pull the control panel up on screen ... pull up display ... pull up settings ... look at all three displays in the box ...all should show the Trinitorns get number one display in the box ... clik on advanced ... do the same for numbers two and three ... ALL should show the correct drivers .. clik on performance and move the hardware acceleration slide from full to none ..... clik apply .... clik ok clik ok try to shut down and let us know what happened ... I'll await the results before I go deeper into things ... Nemer

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