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Non-Tech : eSignal (NYSE:IDC)

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To: OX who wrote (1181)	4/12/2001 12:09:54 PM
From: OX	Read Replies (1) of 3613

answers to my questions... fwiw, fyi... first, I am very impressed w/ esignal customer service... I've seen some pretty good (and bad) customer service in my days and so far, I've been very impressed w/ the knowledge, professionalism and politeness. bravo! >>- T&S this morning didn't start up for me (on QQQ and SPX options) until about 9:37ET my dumb luck, first day on esignal for me and the data was indeed missing >>on interval charts..., all the various indicators seem to display about 1 or 2 bars (behind) esignal rep went off to ask someone(s) about this and indeed, indicators are shown 1 or 2 bars behind current price bars. >>option T&S esignal does not have historical T&S for options. only data rec'd is displayed so you are out of luck if you aren't capturing data for all option series you want to review. also, option trades sizes are not available. >>- for quotesheets, is there a way to display only 2 decimal places? restarted esignal to remedy this situation.

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