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Non-Tech : E*Trade (NYSE:ET)
ET 16.83+0.4%Oct 31 3:59 PM EST

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To: John Lacelle who wrote (13918)4/23/2001 11:31:25 PM
From: Richard James  Read Replies (1) of 13953
 
John,

What ticked me off was that ET from the beginning maintained there was nothing wrong with its software, until I told them I was filing a complaint with the SEC and gave them some info on my credentials. After nearly a week and three hours of my time, they finally admitted that their software was at fault.

Richard
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