EarthLink Network ELNK Wraps Your Fish Message Board

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Technology Stocks : EarthLink Network ELNK Wraps Your Fish

ELNK 5.630

0.0%

Mar 8 4:00 PM EST

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To: Peter Fitzpatrick who wrote (86)	6/16/1997 6:36:00 PM
From: Garry Betty	of 220

Hello Peter Fitzpatrick, My name, as mentioned in a previous post is Garry Betty and I am the President and CEO of EarthLink. I am really sorry you had a problem with our service recently and I would love to speak with you about them. I tried accessing the web site you listed above and was able to get right to it. I looked at you customer record and I think you are from Michigan. I notice that you have called customer support serveral times and to date are still frustrated. I know that you have used our system to a great extent and your usage patterns put you in the top five percent of users in terms of hours used per month. I would be happy to speak with you directly about our service, if you feel like we are not responding appropriately. You can contact me at (818) 296-2408 and my assistant's name is Sarah. Please mention this note and she will get you into to me. cgb

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