EarthLink Network ELNK Wraps Your Fish Message Board

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Technology Stocks : EarthLink Network ELNK Wraps Your Fish

ELNK 5.630

0.0%

Mar 8 4:00 PM EST

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To: Garry Betty who wrote (92)	6/16/1997 9:01:00 PM
From: Peter Fitzpatrick	of 220

Garry I have called customer support many times they have told me the browser I was using was the problem so I changed it still problems with e-mail and constant time outs could have problem with my modem so I built a new system pr-200 with 4meg video card and US robotics 56k modem still have the same problems.During the last week one of customer people gave me a 1-800 number to use he said I could use it for up to 5 hours free another support agent said I would be charged and to call billing and explain what had happended and I would not be charged. Cutomer support sugested I use another access number that was through PSI instead of uunet the only problem is their all long distance.when I try to use a DNS I can't even get connected.The service was great for about the first 5 mounths then slowley went down hill I called your office and left a message. Hope to here from you Peter

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