| Well, here on the Tradestation Fundamentals board, we love to handle matters like this... Seriously, as much as, bottom-line, I concur with WS that the new platform is pretty darn terrific esp. if you use systems to generate trading signals, I still think it's good to emphasize that it's not for everyone, and that they're STILL experiencing not entirely surprising problems, hitches, glitches amidst this whole ambitious upgrade cycle: If you're an early-adopter type and the set-up's right for you, then you have to deal with some unpleasant surprises, mistakes, and incomplete offerings. Help personnel are not all up to speed, apparently. Not all the help pages/tutorials on their web-site are done. Some of the client-server interactions take a little patience/multiple tries before they function as intended. They don't yet (promise they will, tho) offer web access to/downloading of trade and account data - at present you have to remember to cut and paste the material from their account manager into Excel every day. They still use an antiquated trade confirmation process - you get the slips, one for each trade, no breakdowns for ECN pass-through vs. commissions, and, most ridiculous and darn near intolerable of all, a $2.50 service charge. Just fired off an e-mail protesting same (adds up!, just like those darn ECN pass-throughs, ticket charges, etc., esp. as these stocks get cheaper...), asking for an active trader waiver and/or an option for electronic confirmations a-la Datek - I'll bet they'll eventually get more in line with "industry standards," but I'm not holding my breath. |
