E.Schwab problems Message Board

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Non-Tech : E.Schwab problems

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To: scaram(o)uche who wrote (909)	7/10/2001 12:57:47 PM
From: scaram(o)uche	Read Replies (1) of 1401

Anyone who reviews this thread (or a second, dead SI thread devoted to "issues" at Schwab) will realize that I was a vociferous critic of Schwab until about 3-4 years ago. At that time, the company transformed itself, with a new attitude toward traders and a refreshing "the customer is always correct" stance. I've been a very happy camper. However, I am very concerned about the recent VERY OBVIOUS erosion of service for trades placed through the website. Orders are slow to execute, and I had a special situation trade placed today which the company just plain didn't work. Ticked.

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