MANITOBA TELECOM SERVICES INC: COMPAQ COMPUTER CORP - Compaq Wins $5.2
Million Customer Care and Billing Contract with - Manitoba Telecom Services
Inc. (MTS)
Toronto, Ontario, Jul 19, 2001 (Market News Publishing via COMTEX) -- Compaq
Canada Corp. announced that it has been awarded a $5.2 million systems
integration contract to provide MTS Communications Inc. (MTS) with an integrated
solution for its next generation billing and customer care needs for 2001 and
beyond. Under the terms of the contract, Compaq will supply MTS with the
UshaComm Customer Care & Billing system, professional systems integration
services, Compaq's leading edge AlphaServer(TM) platform running Tru64(TM) UNIX,
StorageWorks(TM) technology and three years of Customer Services support.
"The selection of Compaq & Ushacomm to support a set of critical business
functions within MTS reflects Compaq's extensive experience in architecting
customer care and billing solutions," said Andy Canham, Vice President, Western
Canada, Compaq Canada Corp. "MTS has a long standing reputation for outstanding
customer service and Compaq is proud to be a part of their new customer centered
programs. Compaq will help MTS achieve its business objectives by working
quickly to implement an effective and flexible solution that both meets current
needs and allows for future growth."
"After an extensive evaluation process, the Compaq & UshaComm solution emerged
as the clear winner to provide us with support on critical business functions,"
said David Rourke, Executive Vice President of Operations, MTS Communications
Inc. "ISP Next Generation billing and customer care are very important areas for
MTS as we develop market leading offerings for our customers."
"UshaComm's software is specifically designed for advanced telecommunications
service providers like MTS," said James Latham, Executive Vice President, Global
Alliances for UshaComm. "Telecommunications customers require increasingly
tailored service, as more communications options are made available. In
conjunction with Compaq Canada, we will tailor and configure our inherently
flexible Broadband and Telecom Billing and Customer Care platform that will
serve MTS and its customers well for years to come. Our joint proposal with
Compaq illustrates the strengths of both organizations in both products and
professional services. The strong information technology experience of MTS adds
a third dimension and will help ensure a successful implementation." |
