Providian Financial Selects WorldCom as Web Hosting Provider
WorldCom to Meet Providian's Online Business Needs for 17 Million Customers
biz.yahoo.com
CLINTON, Miss., Aug. 14 /PRNewswire/ -- WorldCom (Nasdaq: WCOM - news), the leading global business data and Internet communications provider, today announced that Providian Financial Corporation (NYSE: PVN - news), the fifth largest bankcard provider in the United States with more than 17 million customers, has selected WorldCom to provide custom Web hosting services for Providian's corporate Web site.
After record growth, including nearly four million new customer accounts in 2000, Providian recognized an immediate need for a high-performance Web hosting solution that could support the company's growing online business presence. WorldCom is filling Providian's requirements for a reliable, flexible, scalable and highly secure Web site to process online transactions, present sales information and provide customer support.
``Achieving 100 percent customer satisfaction is our number one goal at Providian,'' said Tanni Graichen, executive vice president integrated card business technology at Providian Financial. ``The Internet is a critical channel for our customers and business overall. Our internal and external customer expectations are extremely high. The challenge was to exceed those expectations by providing fast, reliable, and secure Internet services, 24x7. We selected WorldCom because it's a leading provider of Web hosting services that embodies our key values of excellence, innovation, adaptability and reliability.''
Leveraging Digex capabilities, WorldCom's hosting service allows Providian's customers real-time, 24x7 access to confidential account information and secure online sales and transactions, such as opening certificates of deposits (CDs) and money market deposit accounts (MMDAs). WorldCom will host, and provide managed services, for a number of Providian's Web sites.
``Like Providian, WorldCom knows customer satisfaction is critical,'' said Ron McMurtrie, vice president of WorldCom E-Services. ``By relying on WorldCom to manage its highly complex Web site, Providian can stay focused on operating its core business. We're helping Providian harness the business power and customer reach of the Internet to maintain its leadership position in the financial services market.''
WorldCom offers Web hosting services to meet every customer's need, from Web server colocation to shared, dedicated and custom managed hosting services. WorldCom's suite of global Web hosting services run over the company's award-winning global IP network, from the company's state-of-the-art data centers located throughout the United States, Europe and Asia Pacific. Web hosting services are part of the full continuum of advanced digital data communications products and services WorldCom provides to business customers of all sizes around the world. |
