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To: thecow who wrote (21823)8/15/2001 4:50:29 PM
From: SIer formerly known as Joe B.  Read Replies (1) of 110652
 
Amazon got back to me and said to uncheck Proxy Server in LAN
connections. It was unchecked I don't use a proxy server so now
I'll probably have to wait another 24 hours :(

Here's their reply:

Thank you for writing to us at Amazon.com.

It could be that you are accessing your software download via a proxy,
a network computer that finds web pages for you. Because proxies
store copies of web pages and online content, they can reduce network
traffic and increase response time.

However, proxies are not advantageous when using our download site,
because we create individualized download packages for each customer.
Depending on the configuration, the proxy might even cause problems.

You should be able to avoid these problems if you access our download
site directly.

If you are using Internet Explorer, pull down your "Tools" menu and
select "Internet Options." Under "Connections," select the LAN
Setting button, and de-select the check box next to "Use a proxy
server." You may reconnect to your proxy server later by returning
to this section and re-selecting this check box.

If your network is configured so that the only way to access outside
sites is through the proxy, and the proxy doesn't seem to be working
correctly with our site, you will need to contact your network system
administrator.

You may also want to check out our online Help page for downloads:

amazon.com

I hope this information is helpful. Thank you for shopping at
Amazon.com.

Best regards,

Alexis D.
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