Hi Deeber, what a nightmare.
I had a similar situation with Datek about a year ago(but on a much less grander scale than yours).
I had purchased some call options on NTAP for $700 each. Then sold them the next day for $1400.
About four days later, an entry showed up in my account, showing I was short the calls I had sold for $1400..
Called Datek, they said the original purchase of the calls at $700 was a "mistaken transaction", and I now needed to cover the calls I was short, which by this time, would be at a loss.
I wasn't at all happy with losing my original profit, let alone having to cover at a loss...so upon advice from some other SI'ers, I wrote to Datek's "Compliance Dept" and stated that if it wasn't resolved within 10 days, I would be making a complaint to the SEC.
Datek called me within four days of my sending the letter to the compliance dept, and said they were reinstating my original purchase of the calls,at the original price,(which restored my original profit) and I no longer had a short position in the calls.
Guess these guys don't want to mess with the SEC... |
