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Strategies & Market Trends : Value Investing

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To: Bob Rudd who wrote (13000)8/29/2001 10:05:24 AM
From: Brendan W  Read Replies (1) of 78774
 
re: interactive brokers.
I don't believe order flow is an issue... I think they let you route wherever you want. What I don't know and I would worry about is customer service and the quality of information and statements they provide. In other words, what happens when you don't understand something or something doesn't go to form. Also, the other back office functions... are they ruthless with margin calls, do they process your merger instructions properly, how hard is it to certificate, do they return your calls, etc. This is what I refer to when I call Brown "professional". It costs next to nothing to electronically execute and clear a trade. As an alternate broker I think they are worth a try.
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