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Technology Stocks : Cisco Systems, Inc. (CSCO)
CSCO 71.07-1.4%Nov 6 3:59 PM EST
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To: TobagoJack who wrote (55136)9/9/2001 12:28:57 AM
From: marginnayan  Read Replies (1) of 77397
 
There was no productivity increase, except in three sub-sectors of this one economy, namely computers, chips, and telecom services, and these resulted from piled-high-and-deep (PhD) economist of Greenspankie’s ilk massaging the numbers with hedonism, less politely termed lies;

Jay, please allow me comment:

I can make changes to my 401 K plan even without calling Fidelity' 800 number.

Net result is:

Operational cost saving for Fidelity for not using 800 number.
It is true that Fidelity incurred huge one time cost to put this online infrastructure in place. But over period of time it will pay for itself.
My time and also company's time is saved, since if I had called the 800 number, probably I would be put on hold for sometime.
The time Fidelity would have spend serving me can now be used to serve another customer who may feel more comfortable talking to a rep from Fidelity.
I can read information about mutual funds online and therefore there is no need for Fidelity to mail me the information about funds. Another cost saving for Fidelity.
To perform this transaction online, other cost involved is accessing the internet.

Does this not mean in the slightest sense improvement in productivity or efficiency which in one way or other help Fidelity's bottom line and to some extant (my company's bottom line).

This is just one example.

I have read your posts on F. collapse thread and I find them useful.

marginnayan
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