from the new ceo.
To be perfectly clear, Exodus is not going away. Exodus is well positioned as the leader in the rapidly growing market for complex managed hosting services. I am confident our current financial challenges can be fixed with the help of clear leadership and a tough-minded approach to managing the business for profitability. That's why, along with Exodus' team of experienced senior executives, I have rolled up my sleeves to get on with the job of rebuilding Exodus into the successful enterprise we all know it can be. I am committed to remaining at Exodus as Chairman and CEO until this goal is achieved.
We are sharply focused on three key objectives, the first of which is to retain you as a customer. We know that companies keep customers — in good times as well as bad — by offering the best products and services for your needs, delivering on every single commitment, and consistently meeting or exceeding your expectations. That's what Exodus is about. In conversations I have had directly with customers in my first two weeks on the job, I was told time and again that our products and services are in fact better than our competitors' and that we are adding unique value to their businesses.
However, during these customer meetings I also heard clearly your concern for our financial stability, which brings me to our second priority — restore financial stability to Exodus. We are updating our operating plan to reflect the realities of our current environment with emphasis on achieving profitability versus growing revenue at any cost. In concert with that, we are also working with our advisors on a number of alternatives to strengthen our financial position, and I will report to you as we make progress. In any scenario, better serving you, our existing customers, is quite simply the surest and quickest way to achieve profitability for Exodus.
Like most companies in these challenging economic times, we are focused on improving our execution of business basics, which is another critical priority on our list. This means executing well across a number of areas: We must make our internal IT capabilities a competitive asset; we must enhance the cost-effectiveness of our Internet Data Centers and worldwide network; we must improve our billing processes; and we must make it easier for you to transact business with Exodus. |
