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Transcript of Craig Barrett's Remarks To Intel Employees Worldwide on Sept. 26 Posted Sept.26, 2001; WW39 From Worldwide Employee Communications To hear an audio playback of Craig Barrett's remarks, you may call: 1-888-481-3045 or 1-617-801-9605. Passcode 105105. Barrett's remarks will play every hour on the hour, starting at 11 a.m. PDT. Phone lines are limited. If you get a busy signal, please try again on the next hour. For information on obtaining a videotape, see below. Barrett's remarks last for 19 minutes. * * * Good morning. Thank you for taking time out of your schedule to be with me today. The first thing I'd like to do is to recognize all of your efforts and commitment through this past year. I thought it was important that we get together today for a review of the environment, our actions and what we as employees and shareholders of Intel need to do going forward. The recent events have been truly extraordinary, to say the least. In fact, I never thought I would be addressing you under environmental conditions such as we face today. It's worthwhile taking a quick look back over the last year to review what has happened and what we have done. The slowdown in our industry started about a year ago when Intel, as well as many other companies, missed their financial projections. Initially sales in the computer industry declined, and shortly thereafter, there was an abrupt downturn in the capital spending in the communications industry. We also experienced a so-called dot.com meltdown, where many of the internet companies failed in their attempt to create sustainable business models. All of this left the major economies of the world in a recessionary status. These facts have led to an overall weakness in our industry with the analysts now predicting a decline in the integrated circuit industry of something over 25 percent from last year. This is a pretty dramatic decline. In fact, it's much bigger than the 1985 decline in our industry, which was only about 15 percent, which is usually recognized as the biggest recession in the integrated circuit industry in its history. There has also been a dramatic decline in the telecom infrastructure area where companies like Lucent, Nortel, Cisco, JDS Uniphase and others have struggled. I think it's interesting or appropriate that we see how we've been managing through this situation. With your help, we've been coping with the slowdown in a variety of ways. First, we've reduced discretionary spending. That's spending on everything from office supplies to travel and entertainment to quarterly parties. We have done a very substantial job there. We've lowered headcount by attrition and some local voluntary separation programs. We announced about three quarters ago that we would expect to reduce our headcount by about 5,000 employees by the end of this year. We've been successful in this program, and I think we will exceed that number of 5,000 by the end of the year. We've also closed and reduced our investment in a number of business efforts. We've shut down efforts like Pandesic, the joint venture with SAP, our effort in providing streaming media service, some of our efforts in the health care area associated with the internet. We've also reduced spending in a number of areas like IOS. But not just in IOS. Really across the board we've cut down our spending in terms of investment. We've also rededicated and refocused ourselves on what we do well. And the real strength of Intel is the design and manufacture of integrated circuits and our knowledge of digital computer and communication architectures. So we've refocused our energies, in fact, in creating products in those areas. We have continued to invest heavily in the future with our R&D spending of something around $4 billion in this year and our capital investments for manufacturing technology, which we started the year with a goal of about $7.5 billion and we continue to have that goal going forward. These actions have allowed us to remain profitable through the first half of the year. And I want to really stress here that our revenues for the first half of the year have dropped about 25 percent over the year 2000. And to be profitable with that magnitude of revenue drop, I think is a significant event for us. Now, in the face of this difficult economic time, we had the horrific terrorist acts of September 11th that further weakened the U.S. economic outlook. And I want to talk about those actions for just a moment. I'm very proud of the actions that Intel and our employees have taken in response to these terrible acts. Our corporate donation of a million dollars to the American Red Cross has been supplemented with an additional $700,000 to date in employee contributions and Intel Foundation matching grants. We have an operation going on in New York called Operation Unity. It's our program to support individuals and corporations victimized by the attack and to support the various relief agencies in New York that are assisting the victims at ground zero. Many of you may have seen that we have a program at the Javits Center where the search and rescue teams are being headquartered by putting computers there and allowing the search and rescue teams to have internet access to their families, everything from computers to digital cameras, so the people can communicate with their families by e-mail. We've done that. We've housed companies that were in the World Trade Center area in our own facilities. We're working with companies to rebuild their IT infrastructure. It's a major event, and many of our individual employees have contributed time to this, many of our employees contributed money, blood, bake sales, everything to try to help those people who were impacted by this terrible action. We will continue to update you on our actions on Circuit on a routine basis so you can know what Intel is doing and how you might help going forward. As we cope with this tragedy, I want to reiterate what has been said many times but I think what is sometimes easy to overlook, and that is regardless of what a terrorist group might do, individuals who might have the same ethnic or religious background should not be assumed to be in agreement or held accountable for those actions. We have a very diversified company, and we need to show respect to all of our fellow employees, regardless of their ethnic background. And I want to reiterate this: any harassment or derogatory comments towards our Muslim or Arab employees is absolutely unacceptable. The acts of September 11th have thrown the world into really an era of uncertainty. There is uncertainty in the world's economies which were already struggling before the 11th of September. And I think if you look at the recent surveys on consumer confidence, especially here in the United States, you'll see that there has been an additional impact following the terrorists' actions. You'll see many of these projections about the future, but I think the truth is no one knows exactly what is going to happen in Q4 of this year or 2002 and beyond. Most of those projections are just that. They're made by people who did not, in fact, predict the slowdown that we're in. And so to believe their projections about the future, especially a year or so out, I think is a bit unrealistic at this time. Regardless of those projections, moving forward in this troubled environment, we will be prudent in our investments and our cost structure as we plan for the long term. I'm confident that Intel's future is bright. We create and build the products for a world that is embracing technology. The internet is going to continue to build out as the vehicle for communications, commerce, information access and entertainment. And our building blocks are the fundamental technology that facilitate this internet buildout. We can resume growth as the world economy stabilizes if we're successful in creating the products and technology that make our customers successful. And I think this is really the challenge for us, and we should take a moment to see what this means for each and every one of us. First of all, we have to take advantages of our strengths and capabilities going forward. One of our great strengths is, in fact, our technical expertise, our research and development teams. Not only do these teams create technology and new products for us, they also assist the industry in setting standards and creating new technologies and new businesses around the world. We have an additional strength in our manufacturing area. We're a world leader in semiconductor manufacturing and moving the technology forward. We are the first company that's aggressively moving to .13-micron technology, the first company that's aggressively moving to 300mm or 12-inch wafer manufacturing, which will give us a great cost reduction going forward. An additional strength is really our sales force, our customer service efforts. We have an international sales force. We're really represented in every country around the world. It's important to recognize we currently do over 60 percent of our business outside of the United States, so having an international sales force that deals with customers around the world is very important. And we have a very strong infrastructure team, whether it's Information Technology or e-Business Group, Finance, HR, Legal. All of those support elements will aid us going forward. And lastly, we have a strength that many other companies don't have in this particular time, and that is a very strong financial position. We have approximately $10 billion in the bank, and we maintain that bank account really for times just like this, difficult times, so that we can continue with our R&D, investments and our capital spending when the economic surroundings, the economic environment is very difficult. These things are what have made us successful in the past, and they will do so again in the future if we use them wisely. Our challenge now I think is not so much to search for a new strategy. I'm very comfortable with our strategy. I think our challenge is to really execute on our current business plans. We have to do that recognizing that the economic environment is difficult, but also recognizing that we have the people, the capabilities and the focus that will bring success going forward. I want to reiterate again, the key to this will be new products and new technologies. We know that technology continues to march forward, even during economic slowdowns like we're seeing today. And we know you can't save your way out of a recession. The only way you can emerge stronger is on the back of new products and new technologies that bring value to your customers. And this is what Intel is all about. This year, we embarked on a program which we've referred to as Operational Excellence. And the concept behind this plan was really exquisite performance with Intel values, with the results being flawless introduction of new products into the marketplace. We've had some great examples of success in this area. They really act as benchmarks for how we must perform in the future. And I want to take just a moment to review a few of those examples. If you look at the Intel Architecture Group, they have a program called Project Breakaway, which is really the acceleration of the Pentium® 4 microprocessor family and its surrounding chipsets into the marketplace. It's also recently been expanded into the mobile marketplace. This project is really to accelerate the introduction of technology into the marketplace, aggressively make the transition from Pentium® III processors to Pentium 4 processors. A very excellent program, well executed, well accepted by the marketplace and giving strong momentum to the Pentium 4 processor family. In our communications group, the work we've done on gigabit ethernet connection is also a major success. Getting new products out, aggressively getting design wins with the major computer customers, really giving us leadership in the gigabit ethernet area to follow on a leadership that we had in the 10- and 100-megabit ethernet connectors in the past. In WCCG, the efforts we've had in our .18-micron flash technology I think are a good example of Operational Excellence. We're a technology leader in the flash marketplace. We're a volume leader in the flash marketplace. We have a very, very substantial lead over the competition in moving our flash products to .18-micron. We intend to maintain that technology and volume leadership. And really the challenge in the flash area is really to mirror what we've been doing in the microprocessor marketplace with a Breakaway Program here to really break away from the competition and increase our lead. In our manufacturing area, I've already mentioned that we're the leader in .13-micron, the next generation of manufacturing technology. That program is ahead of schedule from a volume standpoint, ahead of schedule from a yield standpoint. We're very happy with those results. And lastly, if you look at some of the internal structures, not only internal at Intel but internal between Intel and our customers, the internet applications that drive our business transactions, we're a leader in this space. Very aggressive driven by Sandra Morris and her team and many other support organizations. I wanted to give you these examples. These are examples of where we are winning, where we are truly demonstrating Operational Excellence. The issue is we need these and many, many more to win across the board. We need these and many, many more to really emerge from this downturn in a stronger position. We need superb products, superb manufacturing, superb sales and superb customer support. We should expect and accept nothing less. Our success here will depend much less on what the economy does or what our competition does than on what we do and how we do it. And that's what Operational Excellence is really all about. The performance of every individual, every group, is our collective responsibility. It's not someone else's issue. Everyone needs to commit and stay committed to performing with excellence. I want to now talk a little bit about the financial structure of Intel and what we've been doing. And I know there have been many questions about layoffs and pay cuts. In fact, I think my scheduling of this meeting seemed to have heightened concern over these issues. I want to reiterate that I'm not here today to announce any new actions. We do have ongoing programs that will likely continue. We've been reducing our headcount by attrition, redeployment and some local Voluntary Separation Programs. This will continue until business recovers. It is very important to note here that our current headcount is some 20,000 employees higher than it was two years ago when our revenues were about the same level as today. We clearly need revenue growth to support our current headcount, and it doesn't take a rocket scientist to do the mathematics here. In fact, if we have 20,000 more employees on the same revenue base, you can't have profitability matching where we were two years ago, unless we can grow our revenue. And if the economy and our business begins to recover in 2002, then I believe we can make it through these difficult times without any corporate-wide actions. I also want to remind everyone with regard to pay cuts that we do have a variable comp program already in action. And that variable comp program is designed to cut costs during poor economic times. Our cash compensation program consists of the three things I'm sure you're all aware: base salary, our Employee Cash Bonus Program and our Employee Bonus. The latter two are profit-dependent and will be cut this year compared to last, as our profitability has obviously declined. For example, the highest-paid employees around Intel this year will see about a 50-percent reduction in their cash compensation compared to last year, and the lowest-paid employees will see about a 7- or 8-percent reduction. This is exactly the way this system was designed to work, and right now I see no need to supplement it with any other pay cuts. Going forward, let me paint a picture for you. We have a strong strategy focusing on four architectures for our different businesses. You know what those architectures are: client architectures, server architectures, communications architectures for hand-held devices and network processing architectures for our networking activities. We've committed the research and development dollars and the capital dollars to design and deliver leading edge technology products to the market in each of those four architecture areas. Our collective job is to make sure these products meet the market needs, that we get the key design wins, and then we provide superior manufacturing technology, and perhaps most of all that we provide great service to our customers. This is how we've been successful in the past. This is how we'll be successful in the future. It really requires us all to act together as a team. After all, we do deliver the most complicated products that human beings have ever designed and built. And no one individual or one division can do it all themselves. Together we can be successful if we operate with detailed plans, aligned priorities and superb execution. This is our recipe for success, this is what we should spend our time worrying about, and this is what we should translate into action. It won't be easy, but I'm comfortable and confident that we can succeed together. I want to thank you again for your time today. Now let's all get back to work and make it happen. Thank you. Craig Barrett President and CEO To obtain a VHS videotape of Barrett's comments: Call the Intel Library at iNet 8-552-4636 or 1-480-552-4636, or visit the Intel Library <http://circuit.intel.com/Library/>(from Circuit>Library) and choose "Submit a Request." Due to likely high demand, tape delivery may take up to two weeks. |