Advanced Micro Devices - Moderated (AMD) Message Board

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Technology Stocks : Advanced Micro Devices - Moderated (AMD)

AMD 217.91

+0.9%

Dec 5 9:30 AM EST

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To: wanna_bmw who wrote (59667)	10/23/2001 3:33:45 PM
From: jcholewa	Read Replies (1) of 275872

> Their customers realize this when they give Dell great > scores every time for customer service and support. Many > of Dell's customers don't even need to call them for > problems, which saves them a great deal for support costs. I think you're getting this backwards. Dell is famous for having good support. The quality of their products, at least in my experience, is not above par. Of the four Dell consumer systems that I've thrown together, two had defective keyboards and one didn't seem to work completely with the delivered operating system (WinME). The two older systems bought for business were median to horrible Does dell burn in their systems like smaller shops have done in the past? Dell is slowly getting better. The first Dell business system that my company got had a faulty CD-ROM, if I recall correctly, but after that point all the Dell systems bought by us have attained reliability parity with the average boxmaker. Their corporate support seem to be very, very good. I'm sure that their consumer desktop support is good, as well. I hear that their notebook support division isn't so good, though.

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