PRESIDENT GEORGE W. BUSH Message Board

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Politics : PRESIDENT GEORGE W. BUSH

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To: J.B.C. who wrote (194996)	10/23/2001 4:03:35 PM
From: greenspirit	Read Replies (3) of 769667

Excellent post Jim, please allow me to add a bit of history.... Dr. Deming taught his 8 day course to nearly 400 Japanese statisticians in June 1950, and each six months thereafter. However, it can be argued that Japanese industry didn't start seeing sustained improvements in quality until American consultant Joseph Juran arrived in 1954. Juran focused on quality being a top down driven process, a process which should be led and managed similar to the way financing is managed. Many now believe it was the combination of Deming teaching statistics at the shop floor level, and Juran teaching quality leadership principles at the management level, which were instrumental in the success of Japan in regard to quality. Additionally, the contributions of Japanese management consultants Ishikawa and Taguchi should not be overlooked. Later in the early 60's, Deming began teaching the need for both approaches as important elements to the building of a quality culture. He then went on to educate and influence American industry toward this combined philosophy. You're right, In his last years of life, Dr. Deming would say "90% of quality problems are due to management, not workers".

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