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Gold/Mining/Energy : SmartSales Inc (SA-Alberta)

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To: Ron Struthers who wrote (47)10/25/2001 10:55:36 AM
From: bcjt   of 51
 
OutSmart chosen by Alogent Corporation

Toronto, October 25, 2001 - SmartSales Inc. (CDNX:SA), announced today that
Alogent Corporation has adopted SmartSales¹ powerful and user-friendly
Customer Relationship Management Sales solution OutSmart. Alogent
Corporation will use SmartSales¹ OutSmart Workgroups to create a centralized
source of sales and opportunity data, thus freeing sales professionals from
administrative tasks and enabling them to focus more on customer
requirements.
Alogent Corporation is a leading international developer of payment
transaction processing solutions on open architecture systems. Headquartered
in Atlanta, Georgia, Alogent delivers high-performance, open-architecture
payment transaction software and computer consulting services to financial
and billing industries worldwide. The company¹s Sierra Clearing and Sierra
xClearing payment processing applications converge electronic and
paper-based information resulting in lower payment processing costs,
increased payment processing capacity and streamlined workflow for maximum
productivity.
The SmartSales CRM Solution will enable Alogent to effectively manage sales
opportunities across their global sales force and provide critical business
information to their management team to maximize revenue potentials.
"We want to leverage our best sales and business practices and ensure that
our sales teams are easily able to deliver exceptional customer service and
add value for our clients. We were looking for an effective solution that
we could put into place quickly, and one that did not add any administrative
overhead. Because we were already using Microsoft® Outlook® as our contact
manager and email client, SmartSales¹ OutSmart fit the bill. OutSmart
provided us with a virtually out-of-the-box solution that was not intrusive
to our IT infrastructure and easily supported our business requirements,"
said Mark Bichsel, Solutions Specialist, Alogent Corporation.
Alogent is deploying OutSmart in its international headquarters in the US
and its UK and European operations office. OutSmart will easily synchronize
data between Alogent¹s remote offices and their headquarters via email
without any user intervention, ensuring that senior management can
continually access current pipeline, forecasting and opportunity information
despite a 5 hour time difference between offices. Remote users who are
infrequently connected to the network can still access the full range of
OutSmart features from their own laptop computers. OutSmart will
automatically update changes between headquarters and the user whenever the
user makes a connection to the email system.
"There is a synergy between Alogent¹s mission and our own," said Nicolas
Sleeth, Chief Revenue Officer of SmartSales. "Alogent is maximizing business
performance by leveraging an easy to use CRM solution that helps them focus
on the needs of their customers. OutSmart coupled with Alogent¹s superior
customer commitment is a winning combination that will increase customer
retention, improve customer loyalty and drive successful business results."

About Alogent Corporation
Alogent Corporation develops and delivers the Sierra® Clearing
open-architecture payment processing software solutions to banks, financial
institutions, and billers who want to make payment processing more efficient
and more profitable. Alogent specializes in high speed, high-volume
transaction processing on a platform that processes both paper and
electronic payments in one workflow. Alogent¹s front and back office image
and MICR payment solutions are scalable, web-deployed, and based on
Microsoft DNA and XML architecture. Please visit the company¹s website at
www.alogent.com.

About SmartSales Inc.
SmartSales Inc. (CDNX:SA) provides leading enterprises with effective,
scalable and easy-to-use Customer Relationship Management solutions within a
Microsoft® Office environment. SmartSales¹ rapid implementation, low
deployment costs and high rate of user acceptance empower sales forces to
quickly increase their effectiveness in seizing their sales opportunities
and businesses to outsmart their competitionSSfast!

For more information, please contact:
Norman Eyolfson, Investor Relations
SmartSales Inc.
Toll Free: 1 (888)257-5559
E-mail: info@smartsales.com
or visit our web site www.smartsales.com

For more information, please contact:
Alogent Corporation
Toll Free: 1 (888) 333-6030
Email: info@alogent.com

The Canadian Venture Exchange has neither approved nor disapproved the
information herein
SmartSales is a protected trademark of SmartSales Inc. All other products
and companies names mentioned are the property of their respective owners
and are mentioned for identification purposes only.
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