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To: thecow who started this subject11/29/2001 4:36:07 PM
From: bosquedog  Read Replies (3) of 110653
 
from Walt Mossberg

Q: I have a Dell Dimension purchased in March 1998. I upgraded to Windows 98 and increased my memory to 256 MB. I tried to load Windows XP and had an error, even though my machine meets the specs for XP. Dell says that this series of computer will not support Windows XP and that Dell won't be offering hardware and software changes to make it work with XP. Why did Microsoft create an operating system that won't work even when the requirements are met?

A: Microsoft spokesmen have made it clear to journalists that the company doesn't recommend loading Windows XP on PCs built before the year 2000. They have explained that the new operating system is highly sensitive to the basic hardware in a PC, and that many older PCs won't work with XP, even if they have the right processor, memory and hard disk.

I have mentioned that limitation in my columns, and so have other reviewers. Unfortunately, Microsoft hasn't stated this recommendation in every listing of system requirements, even on their Windows XP Web site. So they are misleading customers like you.
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