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Pastimes : Computer Learning

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To: Esteban who wrote (23534)11/30/2001 12:39:45 AM
From: shadowman  Read Replies (1) of 110655
 
Esteban,

I don't seem to have a problem accessing Live365. I've used their service for quite a while and really enjoy the variety of music that they offer.

I know that they were doing some server upgrades and that may have caused some problems? I got the following email from them a couple of weeks back, maybe this might help?


- - - - - - - - - - - - - - - - - - -
NETWORKING AND PEERING PROBLEM UPDATE
- - - - - - - - - - - - - - - - - - -

Our ops guys have been working to resolve the lingering
network issues around our recent server move.

If you're experiencing drops and long buffering delays,
it will help us resolve the problem if you do the following.

1. Go here and download a free traceroute program:

download.cnet.com

2. Run it.

3. Send a text version of your traceroute to Support here:

live365.com

(like how I throw in that url again?)

Be sure it's text.

4. Support will work to isolate and address the problem
as quickly as possible.
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