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Politics : Formerly About Applied Materials
AMAT 256.89-1.2%Dec 31 3:59 PM EST

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To: Jacob Snyder who wrote (56841)12/4/2001 2:57:31 AM
From: StanX Long  Read Replies (2) of 70976
 
Posted at 2:07 p.m. PST Monday, Dec. 3, 2001

AT&T expects to have customers back online today
BY JOELLE TESSLER

siliconvalley.com

Mercury News
AT&T Broadband said it expects to have its 170,000 high-speed Internet access customers in the Bay Area back online by 3:30 p.m. Monday. The company has been scrambling to restore service to its broadband Internet customers by moving them to an alternative network after At Home of Redwood City cut off service to the cable giant early Saturday morning.

That left 850,000 subscribers across the country who use AT&T Broadband's cable modem service without their Web connections.

AT&T had initially projected that it would not even begin moving local subscribers to the new network until Tuesday and that the process would not be complete until Saturday. But according to Andrew Johnson, a spokesman for AT&T Broadband, the migration is proceeding faster than planned.

``The transition to the new network is going exceedingly well,'' he said.

As of Monday morning, AT&T had restored service to about 330,000 of the 850,000 customers who were affected by the At Home shutdown. At Home, which provides high-speed Internet connections to about 3.7 million North American customers who subscribe through their local cable companies, terminated service to AT&T after a San Francisco bankruptcy judge ruled Friday that the company could terminate money-losing distribution agreements with its cable partners.
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