In search of Network Operations Luminaires
In a NANOG thread titled "Network Operations Luminaries?", Sean Donelan answers a question and makes some suggestions, including an interesting selection of reading material:
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On Thu, 6 Dec 2001, [so and so] wrote:
> What would be the network operations equivalents to revered
> business tomes like "The Practice of Management", "Seven
> Habits of Highly Successful People", "The G.E. Way" (and a
> variety of others that populate the shelves of your friendly
> local executive)?
Although Internet CEOs and CFOs have been running around screaming
"The Internet is different, the old rules don't apply" most of the
business of network operations is "Those who cannot remember the past
are doomed to repeat it." Dilbert and Drucker are applicable as
always. But I suspect that's not the answer you want.
Here are a few suggestions for books which should be on every Internet
manager's bookshelf. It wouldn't hurt to read a few of them too :-)
Bell Labs ; Engineering and Operations in the Bell System
Brooks, Frederick ; The Mythical Man-Month
Economides, Nicholas ; The Economics of Networks (a paper which should be
a book)
Humphrey, Watts ; Managing Technical People
Huston, Geoff ; ISP Survival Guide
Kahin, Brian, editor ; Coordinating the Internet
Knight, Christopher ; ISP Marketing Survival Guide
Neumann, Peter ; Computer-Related Risks
Schneider, Fred, editor ; Trust in Cyberspace
Shapiro & Varian ; Information Rules |
